Hello! I am Shailesh Goel
With 29 years of experience across manufacturing, digital services, and IT, I have consistently delivered growth by scaling operations, optimising costs, and building resilient global partnerships. Foundation for my career journey is to build long term value creation for all stakeholders. I love solving challenges across Learning and Training, Outsourcing and Talent business operations.
SHAILESH GOEL
Business Operations & Program Leader
+91-9585546033
Email:
Location:
Bengaluru, India
Date of Birth:
November 18th, 1971
Phone:
EXPERIENCE
2020-Present
Sr. Program Manager – Global Sourcing & Strategic Partnerships
Outsourcing and Vendor management aligning business and supplier network for desired outcome impacting business revenue or cost for BGSW and it's global clients.
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Sourcing Strategy & Workforce Planning
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Strategic Partner Management & Governance
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Cost, Performance & Continuous Improvement
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Stakeholder & Cross-Functional Alignment
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Risk, Compliance & Scalability Management
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Process Digitalization and Automation
BOSCH GLOBAL SOFTWARE TECHNOLOGIES
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Delivered a 10% increase in global sales revenue by establishing and managing a 40+ partner network across the US, EU, ME, and APAC.
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Amplified offshore business revenue by 25% through strategic sourcing initiatives with India’s leading IT service providers.
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Eliminated delivery costs by 11% across global sourcing operations by devising and executing cost-efficient partner sourcing strategies.
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Accelerated demand-to-fulfilment cycles by 30% (10 weeks to 7 weeks) by instituting structured partner management processes, guidelines, and templates.
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Enhanced resource utilisation by 15% by building a KPI dashboard framework that improved data-driven decision-making.
2018-2020
BOSCH GLOBAL SOFTWARE TECHNOLOGIES
Enterprise Resource Manager - V&V, ITInfra, Cloud & Automation
Enterprise wide horizontal IT support provider specialising in V&V, IT Infra, Cloud and Automation topics for Bosch.
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Enterprise Workforce & Capacity Planning
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Resource Optimization & Utilization Management
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Stakeholder Alignment & Demand Governance
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Data-Driven Resource Management & Reporting
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Process Excellence & Scalable Resource Models
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Elevated deployment efficiency from 88% to 95% by reducing deployable bench and implementing robust sourcing and resource planning strategies.
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Augmented project profitability by 7% by implementing cost deviation tracking via a “Project Pyramid” measurement system.
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Enhanced organisational transparency by 100% through the successful deployment of Planisware to track revenue resources, deployment, and billing.
2010-2018
Group Manager – eLearning and Animation
A learning and technology solutions provider specializing in eLearning, animation and digital media services for Bosch and global clients.
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Business and Portfolio Ownership
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Program Delivery & Quality Governance
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Financial & Commercial Ownership
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Team Leadership & Capability Building
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Stakeholder & Business Partnership
BOSCH GLOBAL SOFTWARE TECHNOLOGIES
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Catapulted service line revenue tenfold (USD 0.5M to USD 5M) by pioneering the Bosch Learning Space eLearning platform across 106 countries, saving clients 50% in training budgets.
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Founded a USD 1M Design Factory in collaboration with Bosch corporate teams, delivering global print and digital communications.
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Established a USD 7M Video Labelling Service for autonomous driving systems, creating a new business vertical in data annotation.
2004-2010
AVP – eLearning and Web Development
A learning and technology solutions provider specialising in eLearning, web development, and digital transformation services for global clients.
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Financial & Commercial Ownership
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Portfolio & Program Governance
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Team Leadership & Capability Building
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Stakeholder & Business Partnership
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Data, Innovation & Continuous Improvement
INFOPRO INDIA PVT. LTD
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Increased business profitability by 30% using lean manufacturing principles (waste reduction, line balancing) in eLearning project delivery.
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Transformed content delivery quality tenfold (50 ppm to 5 ppm) using a blended project and process management approach.
2000-2004
Sr. Project Engineer
The world’s leading decarbonizing and harmful emissions elimination solution provider to chemical, energy and automotive industries.
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Project Schedule and CAPEX Management
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Equipment installation, testing, and integration
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End-to-End commissioning of a chemical process plant
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Process design reviews, PFDs/P&IDs, HAZOP, and SOP development
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Co-ordination with EPC contractors, vendors, utilities, and CFE teams
1998-2000
Sr. Engineer (Technical)
A Vertically integrated chemical plant involved in manufacturing of synthetic rubber, lattices, and chemical intermediates like styrene, butadiene, acetaldehyde, and alcohol.
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Energy Performance Optimization
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Process & Utility Efficiency Improvements
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Cross-functional Collaboration & Compliance
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Energy Audits & Benchmarking
JOHNSON MATTHEY INDIA PVT. LTD.
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Expanded plant production capacity by 10x through effective technology transfer from UK operations.
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Saved 30% in erection costs on a £0.8M facility by designing equipment indigenously to suit local norms.
SYNTHETICS & CHEMICAL LTD.
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Reduced Energy cost of SBR production plant by 3% by effective utilization of the energy mix
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Enhanced Energy efficiency reporting and monitoring with the implementation of computer-based programs
1997-1998
Shift Engineer
An industrial gases manufacturing Company using state-of-the-art Cryogenic Tonnage Air Separation technology.
GOYAL MG GASES PVT. LTD.
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Shift Coordination & Workforce Management
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Troubleshooting & Incident Management
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Production Reporting & Compliance
1996-1997
Production Engineer
Hot Stamping foil manufacturing company using state-of-the-art vaccum evapotated metling technique.
MATLEX INDIA PVT. LTD.
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Batch Operation Support
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Equipment & Utility Coordination
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Process Monitoring & Documentation
EDUCATION
1997-2000
Master's Degree
Institute of Management Technology, Ghaziabad
Post Graduate Diploma in Business Management
Operations, Marketing Management
1992-1996
National Institute of Technology, Karnataka
Bachelor's Degree
Bachelor of Engineering
Chemical Engineering
1988-1992
Bachelor's Degree
St. Johns College, Agra University
Bachelor of Science
1986-1988
Higher Secondary
1984-1986
Secondary
Govt. Inter College, U.P. Board of Education
Intermediate (PCM)
Callency Inter College, U.P. Board of Education
High School (Science)
SKILLS
Business Operations Management
Strategic Planning
Change Management
Cross-functional Collaborations
Policy Deployment & Process Excellence
Empowerment
Team Building
Programme & Resource Management
Strategic Sourcing & Procurement
Stakeholder Engagement
EXPERTISE
I'M A CHANGE MANAGER
I help organizations and guide people through transitions by ensuring individuals understand, want, know how, can do, and continue the new behaviors, making change smoother and more permanent using ADKAR model.
I'M A MENTOR
I offer advice to youngers via sharing wisdom, and fostering skill development through a trusting alliance, often focusing on career navigation, leadership, and work-life balance
I'M A TEAM BUILDER
I fosters a cohesive, productive, and positive work environment where individuals work effectively toward shared goals through purposeful activities result in trust building, improve morale, boost efficiency, and create strong working relationships.